Our goal is simple – to help you build a strong company culture and achieve maximum business performance. We provide customized products that work in a wide-range of industries.

The Three Wins

Win for the Customer

Can you benefit from improving your customer approach?

Learn More 

Win for the Organization

Are you struggling with organizational issues related to alignment, engagement, and accountability?

Learn More 


Win for the Individual

Are you ready to invest in your people to attract, inspire, and retain your top talent?

Learn More 




TripleWin offers consulting services beginning with a comprehensive assessment and ending with a collaborative, customized solution. TripleWin consultants:

    • Build Customer Focused Cultures & Processes
    • Support Change Projects
    • Build & Develop Your Teams
    • Design & Deliver Leadership & Team Development Sessions
    • Implement Teams at all Levels of the Organization


Learn More 



The TripleWin partners are experienced and certified executive coaches. We use a combination of approaches and assessments to assist individuals meet their personal objectives. In addition to providing one-on-one coaching services, TripleWin also provides training and development for coaches and mentors.




Learn More 



TripleWin courses include an optimum mix of theory, experiential learning events, and workplace application. They can be customized to meet a specific organizational need. Available program topics include:

  • Customer Care & Sales
  • Consulting & Facilitation
  • Change & Execution
  • Team & Culture Development
  • Leadership & Professional Development

Learn More 


Design and Development

TripleWin partners with your team to design and develop courses to match your organization’s needs. This includes:

  • Custom designed courses
  • Train-the-trainer programs
  • Co-facilitation services
  • In-house training department support

Learn More 


The catalyst for TripleWin is General Motors’ Saturn Corporation. General Motors formed Saturn in the mid-1980’s to bring about major changes in how their vehicles were designed, built, and sold.

In 1991, former Saturn President, Richard G. LeFauve created Saturn Consulting Services to respond to hundreds of requests to learn from the Saturn approach.

The services sold by Saturn Consulting Services built on the Saturn values of Commitment to Customer Enthusiasm, Teamwork, Trust and Respect for the Individual, and Continuous Improvement.  

Learn More 

In 1997, DOOR Training International and Saturn Consulting Services formed an exclusive partnership to sell and deliver Saturn training programs in Europe and Australia. The initial goal of the program was to change the culture in the automotive retail environment from an adversarial to a collaborative approach.

TripleWin products and services expanded over the years to meet a more general goal of generating a triple win: a win for the customer, a win for the organization, and a win for the individual team members.

Learn More 



Testimonials from various sources. Learn More 

Success Stories

Read about other peoples experiences. Learn More 


Addresses for Nancy, Brian and Mark are: firstname@triplewin.us

Nancy Brown-Johnston
TripleWin Co-Founder and Partner

Nancy Brown-Johnston has over 35 years of experience in training, organization development and change management. She is the former Director of Global Change Management for General Motors and Director of Training and Organization Development for both the Saturn Corporation and Delphi Packard Electric.

She is an experienced consultant, trainer, facilitator, program designer, and executive coach. Nancy is the co-founder of TripleWin, co- owner of TripleWin USA, and partner in TripleWin Europe. She is the published author of two books. She lives in Tennessee with her husband Dean and numerous pets and is active in dog rescue and physical fitness.

Brian McClelland

Brian McClelland

Brian McClelland has over 35 years of business experience overseeing global operations in senior HR roles in both global automotive and steel industries and serves on various Boards of Directors. He most recently was the General Director of HR in the turnaround of General Motors and previously was the Vice President of HR for the unique Saturn Corporation. Brian is a proven problem solver with outstanding skills in conflict resolution and creating collaboration in difficult situations. He has unparalleled experience in negotiating innovative labor contracts, mediating diverse issues, and building trust-based cultures. Throughout his career, he has been a change leader, coach, and mentor. Brian and his family reside in Michigan, Tennessee, and Florida, and are actively involved in numerous faith-based charitable efforts.

Mark Bidlake
Managing Partner, US

Mark Bidlake, CCMP brings rich and diverse corporate and consulting experience spanning four continents, diverse industries, the public sector, and two expatriate assignments. Mark has a career track record delivering exceptional results in building high performance organizations and achieving systemic transformation. His accomplishments include multiple record-breaking startups, turnarounds and expansions across the Americas, Europe and Asia. He is skilled at building high employee engagement, creating positive labor-management relations, building strong intercultural understanding and collaboration, and helping organizations achieve and sustain high performance.


Guus Oosterop
Netherlands, Switzerland


Pekka Juujärvi


Martin Krüger


Tormod Andreassen

Valerie Lew-Kiedrowski

Valerie Lew-Kiedrowski


Converge Group

Converge Consulting Group Inc.is a boutique management consulting practice with a reputation for excellence and an ability to handle the most challenging of projects.

Applying system thinking and methods in bringing people and process together to improve performance and achieve remarkable results. Learn More 

Contact Us

TripleWin US

Nancy Brown-Johnston
405 Port Lane
Counce, Tennessee 38326 USA

+1 731-438-0029